I use a specialized cleaning system that pumps 100% purified, de-ionised water up a lightweight carbon-fiber pole. A soft brush at the end gently scrubs the glass and frames, and the pure water rinses away all dirt, leaving a spot-free, streak-free finish that dries naturally without needing a squeegee.
Using a water-fed pole with purified water ensures that windows are cleaned thoroughly and won't be ruined by rain, as no soap residue is left behind to attract dirt. For this reason I will still clean your windows in light / medium rain.
If you have a locked gate, I will notify you the evening before by a text message. I will try to access your property safely but if this is not possible due to the gate being padlocked I will still charge the full amount. I charge the full price for a partial clean, because my rates are based on the dedicated time block reserved for your property. When access is restricted, I am unable to book another customer on such short notice.
I try to provide a reliable service, I make space and time in my schedule for this. On the day of your clean it is not possible to replace your clean with another, so if you cancel on the day after receiving a text message the night before I will still need to charge a cancellation fee (Price of clean).
If you need to cancel a clean please let me know when I text you so I have time to arrange another clean.
Unfortunately I do not offer a builders clean service i.e after building or renovation work has been completed.